Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
This online marketplace has revised its size classifications for female and kids' apparel failing to inform every member regarding the update.
Social Media Response
Numerous buyers and vendors have taken to social media saying Vinted listings now show an altered size classification compared to what was initially listed due to the recalibration.
Vinted explained the updated approach better aligns with comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually if necessary, resulting in member annoyance.
Measurement Approach Modifications
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Necessary Adjustments
Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she stated.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices following member complaints.
